Privacy Policy

TOSOT Armenia Website Privacy Policy

— Effective Date: November 8, 2026

At Nork Home Retail LLC, the official representative of TOSOT in Armenia (“we,” “us,” or “our”), we value your privacy and are committed to protecting the personal information of our customers, website visitors, and business partners. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Law of the Republic of Armenia “On Protection of Personal Data” and other applicable laws of the Republic of Armenia.

Information We Collect

We collect personal information that is necessary to answer your inquiries and to provide our products and services, including:

• Contact Information: name, email address, phone number, company name
• Inquiry Content: the subject and message you send us through the contact form or by email
• Technical Information: IP address, browser type, device information and pages requested, which our hosting provider processes automatically to deliver the website

We collect this information when you:

• Visit our website
• Send us a request through the contact form
• Contact us by phone or email
• Visit our showroom
• Interact with us at trade shows or events

How We Use Your Information

We use your personal information to:

• Answer your inquiries and requests
• Advise you on our products and their installation
• Provide customer support and warranty service
• Send updates, promotions, or newsletters (only with your consent)
• Improve our website, products, and services
• Comply with legal and regulatory obligations

Consent

By providing your personal information, you consent to the collection, use, and disclosure of that information as described in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

Sharing Your Information

We do not sell your personal information. We may share it with trusted third parties in the following circumstances:

• Service Providers: such as website hosting, email services, IT support, and delivery and installation partners
• Legal Requirements: if required to comply with a legal obligation or to protect our rights
• Business Transfers: in the event of a merger, acquisition, or sale of assets

All third parties with whom we share personal information are obligated to protect it in accordance with the applicable data protection laws.

Data Security

We take reasonable physical, organizational, and technical measures to protect your personal information from unauthorized access, loss, or misuse. These include secure servers, encrypted data transfers, and restricted access protocols.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Once no longer needed, information is securely deleted or anonymized.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccuracies
• Withdraw consent
• Request deletion (subject to legal requirements)
• File a complaint with the Personal Data Protection Agency of the Ministry of Justice of the Republic of Armenia

To exercise these rights, contact us at the details below.

Cookies and Tracking Technologies

Our website does not use cookies or similar tracking technologies. We do not use analytics or advertising services, and the website does not load any content from third-party servers.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review it periodically.